Product Shipping Policy

We take pride in the items that we sell. Items usually ship same day, but in some circumstances no later than 5 business days. We will call you if the shipping date is going to be longer than 5 days. Generally speaking, I accept returns or exchanges THIRTY DAYS (30) after reciept of item, if the item is in the Origional Packaging and in New and Resellable Condition.

Return shipping for the Return or exchange item shall be paid by you (the customer).

Items were in NEW condition when shipped by us and any claims for damage during shipment shall be with the carrier.

Warranty

The items purchased shall carry a 30 day warranty from the date of reciept. Warranty claims must be handled by calling us at (513) 860-1200, 8am-5pm e.s.t. Monday - Friday. Ask for the parts department and explain that you have an internet sale warranty claim. Warranty is replacement of same item only. All warranties after 30 days shall be handled by the manufacturer. However, please note that customer service and customer satisfaction is important to me. On a case-by-case basis I will do everything I can to ensure that you, the customer, will remain a satisfied customer.

We will be glad to help you buy what you want the first time. Please contact us by e-maildsubanparts@dsuban.com) or telephone (513) 860-1200 with any questions prior to purchase.